OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Can I ask for small/large cap?

Our Stock Size is Medium which is 22.5 inches, and we have the combs and elastic band or adjustable straps inside. We have received your request, and you would like to use the small/large cap for your wig, is that right? Kindly Reminder: For full lace wig and front lace wig: 1.The size of our full lace wigs and front lace wigs could not be changed. For closure wig/Bob wig/customized wig: 1. Small Size is 21.5 inches, Large Size is 23.5 inches, you should know your own size and make a suitable decision. 2. If you change to those special sizes, you may need to wait another extra 5-10 days. Would you like to wait? 3. It will be charged extra 10$ for making the special size for you. For U-part wig: 1 The cap size of U-part wigs could not be changed, but wig’s top is empty so you can adjust the wig according to your head size. Could you accept the above tips for your order ? If you want to ask for the small/big cap, please remember to take a note on the cart or send emails to us.

Is your hair 100% human hair? What is the grade? Where are they from?

We are selling nice virgin hair, which is natural and nice. It is 100% human hair, and top virgin hair. It is Brazilian hair.

What is the difference between the 360 wig and the full lace wig?

Both the 360 wig and the full lace wig are the whole wig. 360 wig uses pre-plucked 360 frontal with bundles to sew in a whole wig. The lace is around from the forehead to the back of the head, but does not include the middle head. You can see a little track when you put upward the hair, which doesn't affect usage. When we install the hair, we will put down the hair, the tracks will be invisible. It can be put in a bun and ponytail, that's why it is called breathable and pre-plucked. The full lace wig has full lace all around the head. The tracks can't be seen, and also it can be put in a bun and ponytail. For more details, maybe you can check attached pictures.

What is the difference between the 360 wig and the 360 frontal?

The 360 wig uses pre-plucked 360 frontal with bundles to sew in

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